Dear subscribers! Please pass metrics from the 1st to 5th of each month and in the case of gas smell, emergency call 104 If gas smell detects, call 104

Personal area


Dear Consumers!

For your convenience, we offer service of gas meters readings submission for household consumers via the Internet, which will significantly save your time –


Personal area is a free web service that provides absolutely all the information about your personal account. In the personal area it is convenient to view the current tariffs, available balance, as well as the entire history of payments and the history of gas meters readings submission.

Procedure for gas meters readings submission for household consumers (individuals – consumers of natural gas for household needs) 

The Gas Distribution Systems Code was approved with the Resolution of the National Energy and Utilities Regulatory Commission (NKREKP), Ukraine, nr. 2494 dd. 30.09.2015. 

According to the paragraph 4, Chapter 4, Section IX of the Gas Distribution Systems Code, the household consumer (population) is obliged to take the actual gas meters readings on a monthly basis as on the 1st day of the month and provide them to the Gas Distribution Network Operator – PrJSC “Ternopilgaz” within five days (up to 5 days).

In case of non-receipt of the gas meter readings by the 6th day of the month following the estimated one, the actual volume of natural gas consumption is determined by the gas services at the level of the planned monthly consumption volume, calculated based on the consumption group of the household consumer and customer’s average annual consumption volume of natural gas for the last 12 calendar months. 

If following the results of the next month the Consumer provides readings of the gas meter in due time, definition of the consumed volume of natural gas will be carried out taking into account the provided readings. 


To the attention of the consumers! PrJSC “Ternopilgaz” does not serve consumers of the city Ternopil and the villages of Ternopil District, except of the villages Dovzhanka, Domamorych, Draganivka, Zaboiky and Pochapyntsi.